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Store Policies

Payment for Online Orders
Select items are available for purchase online for delivery in Canada only. All prices are in Canadian Dollars. Shipping and taxes are calculated at checkout.

Product Availability
We work to ensure that standard items are in-stock at all times. However, we cannot guarantee availability of items. Please contact our office to discuss inventory and upcoming purchases. For large orders and specialty items, 2-3 weeks lead time is necessary. Items are shipped as soon as possible.

Shipping
Please allow 2-3 weeks for delivery of books and all standard items. For expedited shipping please contact our office. Shipping charges for all equipment orders are FOB Dundas. Shipping is only available within Canada.

Returns
All sales of Ropes Course and Climbing Equipment are final. Books and initiative equipment may be returned in original condition within 30 days for credit or exchange. Purchaser is responsible for all shipping and handling charges on all returns or exchanges.

Release from Liability

Persons using climbing, ropes course and adventure activity equipment do so at their own risk. Proper instruction and training should be sought prior to the use of any climbing, ropes course or adventure activity equipment. Adventureworks! Associates, Inc. is not responsible for any loss, injury, or action arising from the use or misuse of any equipment.